Introduction

The Conscious Co, LLC (“The Conscious Co,” “Conscious Cleanse,” “CC,” “we,” “us,” or “our”) welcomes you. We invite you to access and use our websites, including, without limitation, www.consciouscleanse.com, app.www.consciouscleanse.com, (the “Websites”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services. If you do not agree to any of these terms, then please do not use the Websites.

Information We Collect

Information You Provide Directly

  • Name, email address, phone number, and billing/shipping address
  • Account credentials (username and password)
  • Payment information (processed securely via third-party processors)
  • Health and dietary preferences or goals you voluntarily share
  • Communications you send us (emails, support messages, etc.)

Information Collected Automatically

  • IP address, browser type, operating system, and device identifiers
  • Pages visited, links clicked, and time spent on our Site
  • Referring URLs and search terms used to find our Site
  • Cookies and similar tracking technologies (see Section 6)

Information from Third Parties

  • Social media platforms if you connect or log in through them
  • Payment processors for transaction verification
  • Analytics providers for Site usage data

How We Use Your Information

We use your information to:

  • Create and manage your account and membership
  • Process orders, payments, and deliver products or services
  • Send transactional communications (order confirmations, receipts, password resets)
  • Send membership-related communications (renewal reminders, program updates, member benefits)
  • Send marketing communications, including promotional SMS messages, with your consent
  • Improve and personalize your experience on the Site
  • Respond to your questions and provide customer support
  • Comply with legal obligations and enforce our Terms of Service
  • Detect and prevent fraud or unauthorized activity

SMS / Text Message Communications

IMPORTANT NOTICE REGARDING TEXT MESSAGES: By providing your mobile phone number and opting in, you consent to receive text messages from Conscious Cleanse as described below.

Types of SMS Messages we send:

a) Marketing/Promotional Messages

With your consent, we may send promotional text messages including:

  • Special offers, discounts, and coupon codes
  • New product or program announcements
  • Seasonal sales and limited-time promotions
  • Content related to cleanses, nutrition, and wellness programs

b) Transactional Messages

These messages are sent in connection with your orders or account activity, including:

  • Order confirmations and shipping notifications
  • Payment receipts and billing summaries
  • Password reset and account security alerts
  • Responses to customer service inquiries

c) Membership Alerts & Renewal Notices

If you are a member of our program, we may send:

  • Upcoming renewal reminders
  • Membership benefit updates and announcements
  • Exclusive member-only offers and program changes
  • Access notifications for new content or resources

Consent & Opt-In

Marketing SMS messages are sent only with your express written consent. You may opt in by:

  • Checking the SMS opt-in box during account registration or checkout
  • Texting a keyword to our designated number
  • Submitting an opt-in form on our Site

Consent to receive marketing SMS messages is not required as a condition of purchase.

Message Frequency

Message frequency varies. For promotional messages, you can expect to receive up to 4 messages per month. Transactional and membership messages are sent only as needed based on your account activity.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Conscious Cleanse is not responsible for charges incurred by your mobile carrier.

How to Opt Out

You may opt out of marketing SMS messages at any time by:

  • Replying STOP to any marketing text message you receive from us
  • Contacting us at connect@consciouscleanse.com
  • Updating your communication preferences in your account settings

After opting out, you will receive a single confirmation text. You will continue to receive transactional and membership messages related to your account unless you close your account.

Help & Support

For help with SMS communications, reply HELP to any of our text messages or contact us at connect@consciouscleanse.com.

No Mobile Information Third Party Sharing

Mobile opt-in data and consent records will not be shared with third parties or affiliates for their own marketing purposes. This information is used solely to facilitate your SMS communications with Conscious Cleanse. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Supported Carriers

Supported carriers include (but are not limited to): AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Metro by T-Mobile, Cricket Wireless, and U.S. Cellular. Carriers are not liable for delayed or undelivered messages.

How We Share Your Information (not SMS)

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who help us operate our Services, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Email marketing platforms
  • Web hosting and analytics providers
  • Customer support tools

These providers are contractually bound to protect your data and use it only to perform services on our behalf.

Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Conscious Cleanse, our users, or others.

Business Transfers

If Conscious Cleanse is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your personal information becomes subject to a different privacy policy.

Cookies & Tracking Technologies

We use cookies, pixel tags, and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze how visitors use our Site
  • Deliver targeted advertising

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our log-in page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Log-in cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your log-in will persist for two weeks. If you log out of your account, the log-in cookies will be removed.

You can control cookie settings through your browser. Note that disabling certain cookies may affect Site functionality. For more information, contact us directly.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Access: Request a copy of the data we hold about you
  • Correction: Request corrections to inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal limitations)
  • Portability: Request your data in a structured, machine-readable format
  • Objection: Object to certain processing of your data
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at connect@consciouscleanse.com. We will respond within a reasonable timeframe and in accordance with applicable law.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account and to contact us immediately if you suspect unauthorized access.

Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will take steps to delete it. If you believe we have collected such information, please contact us at connect@consciouscleanse.com.

Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to delete personal information we have collected from you
  • The right to opt out of the sale or sharing of personal information
  • The right to correct inaccurate personal information
  • The right to limit the use of sensitive personal information
  • The right to non-discrimination for exercising your rights

To submit a CCPA/CPRA request, contact us at connect@consciouscleanse.com. We will verify your identity before processing requests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page and, where appropriate, notify you by email or through a notice on our Site. Your continued use of our Services after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Conscious Cleanse
1030 Union Ave
Boulder CO 80304
email: connect@consciouscleanse.com
website: www.consciouscleanse.com, app.consciouscleanse.com